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"CPC, Save Us From Multichoice/GOTV"


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give kudos to The PUNCH newspaper for the opportunity given to the masses through this medium to air their views and grievances on issues of national importance .
It is disheartening that organisations like Multichoice Nigeria take delight in exploiting the fact that the Consumer Protection Council which is supposed to act like a check to their excesses is not working in this country . Multichoice is always in the habit of ripping off its subscribers in Nigeria either through poor service delivery or deceptive marketing strategies .
GOtv , a product on the stables of Multichoice Nigeria , is the worst in terms of service delivery and the company does not seem to be bothered, yet they keep disturbing us with one deceptive marketing jingles or the other . I am a GOtv subscriber with IUC Number 4613148216. Each month I renew my subscription , I don ’t get to enjoy the package for up to a week and then for the rest period of the month, it is either the decoder is not connecting to its server or its server is encountering problems at its end. At the end of the day , the channels on the decoder will not be complete. For some time now , the channels displaying on my decoder are not up to 15 . To worsen the situation , its customer care numbers are not connecting and there is no medium to communicate this to them and at the end of the subscription , they will not deem it fit to compensate me for this inconvenience .
Emmanuel Ike ,
Idimu Road , Ikotun,
Lagos ,https://punchng.com/cpc-save-us-from-multichoicegotv/

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